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Emergency IT Support

Networking & Internet

A network you never think about because it just works

We design the topology, run the cabling, configure the hardware and document the lot so that coverage reaches every room and the connection holds when the building is full.

  • Coverage surveyed, not guessed
  • Segmented and secured by default
  • Documented and labelled at handover
On site this month
Technician terminating cabling inside a comms cabinet Numbered patch panel ports with cabling dressed to the rack Coiled network cabling routed through a server cabinet

What We Do

NETWORK SERVICES

Three services that together take a site from bare walls to a documented, secured, working network.

Structured cabling terminated neatly across a patch panel

Network Design & Topology

LAN, WAN and enterprise Wi-Fi planned around how the building is actually used.

  • Wireless survey to find dead spots before we quote
  • Switching and cable runs sized for growth, not just today
  • VLANs that keep guests, staff and cameras apart
  • Rack layout, labelling and as-built documentation

Survey to plan: 3 – 7 days

Router and switch stack with status lights in a comms cabinet

Internet Setup & Configuration

Provisioned and tuned for the building・Offices, hotels, schools and hospitals.

  • ISP selection and failover so one outage is not a shutdown
  • Guest portals with fair-use limits for hospitality
  • Content filtering and safeguarding for schools
  • Priority for the traffic that cannot stutter

Typical install: 1 – 5 days

Fibre optic patch leads fanning out inside a dark rack

Cloud Integration & Secure VPN

Safe access to your systems from any site, any device, anywhere.

  • Site-to-site links between branches and head office
  • Remote access VPN for staff working off-site
  • Cloud storage and services wired into the local network
  • Multi-factor authentication on every remote route in

Typical rollout: 2 – 10 days

Built For

Every building behaves differently.

A hotel and a hospital need opposite things from the same hardware. We configure for the building, not the brochure.

Businesses

Segmented office networks with room to add desks without recabling.

Hotels & Hospitality

Guest Wi-Fi that holds up at full occupancy, with a portal and fair-use limits.

Schools

Filtered, safeguarded access across classrooms, labs and boarding houses.

Hospitals & Clinics

Priority for clinical systems, isolated guest access, and no single point of failure.

99.9%
Uptime target on managed links
< 4 hrs
Response time on support contracts
100%
Ports labelled and documented

How We Work

Surveyed, cabled, configured, documented.

The order matters. Skipping the survey is why so many networks need ripping out two years later.

  1. 1

    Survey

    We walk the building with a wireless survey tool and map coverage, interference and cable routes.

  2. 2

    Design

    Topology, VLANs, hardware and cable schedules written up as one itemised, quotable plan.

  3. 3

    Install

    Cabling run, terminated and tested to standard. Racks dressed, every port labelled.

  4. 4

    Configure

    Switches, firewall, Wi-Fi and VPN configured, hardened and tested under real load.

  5. 5

    Support

    Monitoring, firmware updates and a response time agreed in writing before you sign.

Wi-Fi that drops in the far room? That is a survey problem.

Tell us where the network struggles. We will survey the site, show you the coverage map and quote the fix in writing.

Quick IT Service Request Book in 60 seconds.

A consultant calls you back the same working day. No obligation.